Customer Information Text
This Information text is written by AS KARE SAĞLIK ÜRÜNLERİ SANAYİ VE DIŞ TİCARET A.Ş., the data controller. It has been prepared by ("AS KARE") in accordance with AS KARE's Personal Data Protection Law No. 6698 ("Law") to provide clarification and explanations regarding the processing of personal data of AS KARE users. You can find detailed information about the personal data processed by AS KARE in AS KARE KVK POLICY.
PURPOSE OF PROCESSING DATA
Personal Data obtained by AS KARE will be processed for the purposes specified in this article, in accordance with the conditions and purpose of processing personal data in accordance with Articles 5 and 6 of the Law.
Within the scope of carrying out the necessary work and carrying out the processes by our relevant departments in order to benefit the relevant people from AS KARE services and products;
Planning and execution of sales processes of products or services, planning and execution of after-sales support services,
Within the scope of planning and execution of customer relations management, tracking of user feedback (requests, complaints, etc.), tracking of legal requests and ensuring the commercial, technical and legal work security of AS KARE and those involved in commercial relations;
Planning and execution of AS KARE audit activities, planning and execution of the necessary transactions to carry out AS KARE activities in accordance with company procedures and/or relevant legislation, ensuring that the data is up-to-date and accurate, providing information to authorized institutions in accordance with the legislation
Within the scope of carrying out the necessary work and related works by the relevant departments in order to carry out the commercial activities carried out by AS KARE;
IT planning, execution and control, creation and management of IT infrastructure, follow-up of financial and accounting transactions, follow-up of legal processes, performance of effectiveness/efficiency and appropriateness analyses, completion of corporate communication activities, planning and execution of production or operation processes
Within the scope of planning and execution of the activities required to recommend and advertise the services and products offered by AS KARE to the relevant people by customizing them according to their usage habits, tastes and needs;
Planning and execution of user satisfaction activities, Planning and execution of market research activities for sales and marketing of products and services, Planning and execution of marketing processes of products and/or services, relevant processes to make the best use of the products or services offered by AS KARE. planning and execution,
TRANSFER OF PERSONAL DATA
Personal data collected by AS KARE, AS KARE's planning and execution of commercial strategies as explained in detail above, carrying out the necessary work to carry out the business, ensuring the legal, technical and commercial work security of AS KARE and the relevant persons in business relations with AS KARE. to AS KARE's subsidiaries, shareholders, business partners (only anonymously), authorized public institutions and organizations and private persons and other persons for the purposes of carrying out the necessary transactions for the relevant persons to benefit from the products and services offered by AS KARE and carrying out all these processes. may share personal data within the framework of personal data processing conditions and purposes in accordance with Articles 8 and 9 of the.
DATA COLLECTION METHOD AND LEGAL REASON
Personal data is collected by AS KARE through channels such as e-mail, websites and mobile applications, through social media accounts that AS KARE has access to, electronically and/or through the call center. Personal data may also be processed and shared in accordance with the data processing conditions and purposes specified in Articles 5 and 6 of the Law and in accordance with the legal reasons and purposes specified in Articles 1 and 2 of this Clarification text.
PERSONAL DATA PROCESSED WITH EXPRESS CONSENT AND PURPOSES OF PROCESSING
AS KARE may process the personal data described in detail below within the scope of the explicit consent given by approving this Information Text and Membership Agreement. In this context, identity information, contact information, customer and customer transaction information and marketing information shared within the scope of legal relationship with AS KARE, planning and execution of marketing processes of products and services to the relevant person and related processes in order to make the best use of the products and services offered by AS KARE. Within the scope of planning and execution, AS KARE provides instant e-mail notifications, determines user habits and performs targeting and analysis, offers discounted campaigns to the relevant person, advertising, digital marketing, development of processes related to AS KARE's business and strategies, home planning.It may be processed and shared for the purpose of carrying out evaluation and optimization activities regarding the advertisements made with the relevant person within the scope of the scope of the relevant person, conducting market research for the sales and marketing of the products and services offered by the company, and conducting market research and surveys within the scope of its performance.
RIGHTS OF PERSONAL DATA OWNER
The rights of the personal data owner within the scope of Article 11 of the Law are stated below:
- Learning whether personal data has been processed or not,
- Requesting information if personal data has been processed,
- Learning the purpose of processing personal data and whether they are used for their intended purpose,
- Learning the third parties to whom personal data is transferred at home or abroad,
- Request correction in case of incomplete or incorrect processing of personal data and request that the transaction be transferred to third parties to whom the data is transferred
- Requesting the deletion or destruction of personal data if the reason for processing no longer exists, even though it is processed in accordance with the provisions of the law and other legislation,
- Object to the emergence of a result based on the analysis of the processed data exclusively through automatic systems,
- Requesting the compensation of this damage in case of damage due to the illegal processing of personal data
As a personal data owner, you can submit all your requests regarding these rights to AS KARE using the methods described in the AS KARE KVK POLICY. AS KARE will finalize the request free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. If this process requires an additional cost, AS KARE may charge a fee based on the tariff determined by the Personal Data Protection Board.